Frequently Asked Questions (FAQ)
Welcome to the KidsGPT FAQ page! We've compiled answers to the most common questions about our AI chat platform for kids. If you can't find the information you're looking for, please contact us at support@kids-gpt.eu or visit our Help Center for more detailed support.
1. What is KidsGPT?
KidsGPT is an AI chat platform designed specifically for children aged 6-12. It provides a safe, educational, and fun environment where kids can interact with specialized AI assistants to learn, create, and explore topics like math, storytelling, and more, under strict parental supervision and safety controls.
2. Is KidsGPT safe for my child?
Yes, safety is our top priority! KidsGPT uses strict content filters, real-time moderation, and anonymized interactions to protect young users. We comply with child privacy laws like COPPA, require parental consent, and offer a parent dashboard to monitor chats and set limits. No personal data is collected from children.
3. What age group is KidsGPT designed for?
KidsGPT is designed for children aged 6 to 12. The content, language, and interactions are tailored to be age-appropriate and engaging for this age range. We require parental consent for users under 13 to ensure compliance with privacy regulations.
4. How do I set up an account for my child?
First, create a parent account by signing up with your email on our website. After verifying your account, navigate to the 'Kids' section in your dashboard to add your child's profile with a nickname and age. You'll need to provide consent before they can start chatting. For detailed steps, see our Parent Guide.
5. Can I monitor my child's chats?
Absolutely! KidsGPT provides a parent dashboard where you can view your child's chat history, set time limits, and receive alerts for sensitive content. Access the dashboard from your account to oversee and manage their interactions at any time.
6. How does KidsGPT help with learning?
Our AI assistants, such as Math Trainer and Homework Helper, are designed to support educational growth. They can explain concepts, assist with homework, tell educational stories, and encourage curiosity through interactive chats. You can select assistants based on your child's learning needs.
7. What are the subscription plans available?
KidsGPT offers a Free Starter plan with limited messages and basic assistants, and a KidsGPT Plus plan with unlimited messages, access to all assistants, and additional parent features like weekly email updates. Visit the 'Subscription' section in your account to view or upgrade plans.
8. How do I report inappropriate content or issues?
If you or your child encounter inappropriate content or technical issues, use the 'Report' button in the chat interface or parent dashboard. Provide details of the issue, and our team will investigate promptly. You can also contact support directly for urgent concerns.
9. Can I limit my child's screen time on KidsGPT?
Yes, you can set daily or weekly time limits through the parent dashboard. Navigate to your child's profile, select 'Controls', and adjust the usage settings. You can also schedule specific access hours or pause the service during certain times, like bedtime.
10. How do I contact support for further help?
If you have additional questions or need assistance, reach out to our support team at support@kids-gpt.eu, use the 'Contact Us' form on our website, or submit a ticket through the app. We're here to help!